Free Shipping
Oceangram message in a bottle
Processing & Shipping
Order   Processing:       In   most   cases,   orders   are   processed   and   shipped   within   two   business days   from   the   time   your   payment   is   received.      In   some   cases,   such   as   when   the   product   is   out of stock, the order may be delayed a fews days. Packaging:     We    protect    the    glass    bottles    by    wrapping    them    with    tissue    paper    and    other packaging   materials.      Due   to   the   gift   nature   of   our   products,   we   do   not   include   any   invoices, receipts,   or   other   price   information   in   the   packages.      The   return   address   is   our   own   address.     The   only   information   that   the   recipient   receives   about   the   sender   is   the   message   that   you   write on   the   message   on   the   scroll.     Therefore,   make   sure   you   sign   your   message   so   they   know   who they are getting the gift from. Priority   shipping   within   the   USA:    orders   are   shipped   using   the   US   Postal   "Priority   Service", free   of   charge   to   you.      Estimated   delivery   times   as   published   by   the   USPS   are   2   to   3   business days,   however   it   is   not   guaranteed.      This   is   the   time   it   takes   to   ship   the   package   once   the   post office receives it. Priority   shipping   with   Signature   Confirmation:    If   you   purchase   this   option   when   placing your   order,   the   postman   will   require   a   signature   from   the   recipient   in   order   to   deliver   the package.      If   no   one   is   available   to   receive   the   package,   the   postal   service   may   try   several times   to   deliver   the   package,   or   may   leave   a   note   requesting   a   signature.      If   the   package   is   not picked   up   within   a   certain   time   decided   by   the   postal   service,   it   may   be   returned   to   us   as abandoned.        Visit    the    USPS    website    at    www.usps.com    to    learn    about    the    signature confirmation   service.      We   are   not   responsible   for   unclaimed   packages   or   failure   to   deliver   due to lack of a signing recipient. US   Express   Shipping:    Express   orders   are   processed   and   shipped   on   the   same   business   day the   order   is   received   if   the   order   is   received   before   1:00pm   US   central   time.      Orders   received after that time may be shipped the same day or by the following business day. Express   orders   are   shipped   via   the   US   Express   postal   service,   which   is   an   overnight   service   to most   US   addresses.      To   some   address,   the   shipment   takes   2   days   to   arrive.      The   shipping charges are the same for express shipments, whether they take 1 or 2 days to arrive. Deliveries   and   shipments   cannot   be   made   on   Sundays   or   postal   holidays.      In   this   situation   the delivery will take place on the following business day. International   First   Class:    If   you   select   this   option   your   package   will   be   sent   by   First   Class postal   service   (Air   Mail).      Delivery   times   vary   by   destination.     Traditionally,   packages   to   Canada have   taken   2   weeks   to   arrive,   Europe   2   to   3   weeks,   and   to   the   rest   of   the   world   4   to   5   weeks.     This   service   does   not   provide   tracking   and   has   no   delivery   time   guarantee,   therefore,   we   are not   able   to   provide   status   information.      We   will   specify   "message   in   a   bottle"   on   the   customs form,   however   the   recipient   will   be   responsible   to   pay   any   taxes   or   duties   that   may   be   imposed by the receiving country. International   Priority:    Delivery   times   vary   by   destination   and   range   from   6   to   8   business   days.     We   will   specify   "message   in   a   bottle"   on   the   customs   form,   however   the   recipient   will   be responsible   to   pay   any   taxes   or   duties   that   may   be   imposed   by   the   receiving   country.      This service may not be available to all countries. Undeliverable   Orders:   In   the   event   the   delivery   courier   is   not   able   to   deliver   your   order   due   to an   error   that   is   not   our   fault   and   the   package   is   returned   to   us,   we   will   try   to   contact   you   by email   to   inform   you   of   the   problem.      You   have   the   option   to   request   to   re-deliver   the   package (shipping   charges   apply),   or   cancel   the   order   and   receive   a   refund.      The   refund   amount   will   be the   total   paid   less   the   shipping   charges   and   10%   restocking   fee,   even   if   the   order   was   shipped free of charge originally.
Copyright Oceangram LLC 2006- 2015
Free Shipping
Oceangram message in a bottle
Processing & Shipping
Order   Processing:       In   most   cases,   orders   are   processed   and   shipped   within   two business   days   from   the   time   your   payment   is   received.      In   some   cases,   such   as when the product is out of stock, the order may be delayed a fews days. Packaging:    We   protect   the   glass   bottles   by   wrapping   them   with   tissue   paper   and other   packaging   materials.      Due   to   the   gift   nature   of   our   products,   we   do   not   include any    invoices,    receipts,    or    other    price    information    in    the    packages.       The    return address   is   our   own   address.      The   only   information   that   the   recipient   receives   about the   sender   is   the   message   that   you   write   on   the   message   on   the   scroll.      Therefore, make sure you sign your message so they know who they are getting the gift from. Priority   shipping   within   the   USA:    orders   are   shipped   using   the   US   Postal   "Priority Service",   free   of   charge   to   you.      Estimated   delivery   times   as   published   by   the   USPS are   2   to   3   business   days,   however   it   is   not   guaranteed.      This   is   the   time   it   takes   to ship the package once the post office receives it. Priority   shipping   with   Signature   Confirmation:    If   you   purchase   this   option   when placing   your   order,   the   postman   will   require   a   signature   from   the   recipient   in   order   to deliver   the   package.      If   no   one   is   available   to   receive   the   package,   the   postal   service may   try   several   times   to   deliver   the   package,   or   may   leave   a   note   requesting   a signature.      If   the   package   is   not   picked   up   within   a   certain   time   decided   by   the   postal service,    it    may    be    returned    to    us    as    abandoned.        Visit    the    USPS    website    at www.usps.com    to    learn    about    the    signature    confirmation    service.        We    are    not responsible   for   unclaimed   packages   or   failure   to   deliver   due   to   lack   of   a   signing recipient. US   Express   Shipping:    Express   orders   are   processed   and   shipped   on   the   same business   day   the   order   is   received   if   the   order   is   received   before   1:00pm   US   central time.      Orders   received   after   that   time   may   be   shipped   the   same   day   or   by   the following business day. Express   orders   are   shipped   via   the   US   Express   postal   service,   which   is   an   overnight service   to   most   US   addresses.      To   some   address,   the   shipment   takes   2   days   to arrive.      The   shipping   charges   are   the   same   for   express   shipments,   whether   they take 1 or 2 days to arrive. Deliveries   and   shipments   cannot   be   made   on   Sundays   or   postal   holidays.      In   this situation the delivery will take place on the following business day. International   First   Class:    If   you   select   this   option   your   package   will   be   sent   by   First Class   postal   service   (Air   Mail).      Delivery   times   vary   by   destination.      Traditionally, packages   to   Canada   have   taken   2   weeks   to   arrive,   Europe   2   to   3   weeks,   and   to   the rest   of   the   world   4   to   5   weeks.      This   service   does   not   provide   tracking   and   has   no delivery   time   guarantee,   therefore,   we   are   not   able   to   provide   status   information.     We   will   specify   "message   in   a   bottle"   on   the   customs   form,   however   the   recipient   will be   responsible   to   pay   any   taxes   or   duties   that   may   be   imposed   by   the   receiving country. International   Priority:    Delivery   times   vary   by   destination   and   range   from   6   to   8 business   days.      We   will   specify   "message   in   a   bottle"   on   the   customs   form,   however the   recipient   will   be   responsible   to   pay   any   taxes   or   duties   that   may   be   imposed   by the receiving country.  This service may not be available to all countries. Undeliverable   Orders:   In   the   event   the   delivery   courier   is   not   able   to   deliver   your order   due   to   an   error   that   is   not   our   fault   and   the   package   is   returned   to   us,   we   will try   to   contact   you   by   email   to   inform   you   of   the   problem.      You   have   the   option   to request   to   re-deliver   the   package   (shipping   charges   apply),   or   cancel   the   order   and receive   a   refund.      The   refund   amount   will   be   the   total   paid   less   the   shipping   charges and 10% restocking fee, even if the order was shipped free of charge originally.
Copyright Oceangram LLC 2006- 2015